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If you have a wildlife casualty, please call the charity’s helpline on 0330 229 17 10 and leave a message. We will try to return your query as soon as possible.

Please also take a look at our Wildlife First Aid page detailing important information about what to do on finding a wildlife casualty

Please understand that our limited service is overstretched daily and it is simply not possible to return each and every single call and message sent to us, sometimes amounting to over 30 -50 calls per day in the Summer months.

We operate a voicemail service used to triage all the incoming calls. We also work with over 30 veterinary surgeries across several counties – you may wish to contact your local vets for assistance – they will quite likely take in the casualty and refer to us for further care


Year on year, as patient numbers rise, so do our costs of running the charity and it’s facilities.
You can support our efforts by contributing to our costs, now at a minimum of £1,500 every month.

You can also make donations of food and other wanted items online via our Amazon WishList; simply purchae items from our wishlist as you would with any other Amazon purchase and the donations are sent directly to the charity!


Please visit our Facebook page for frequent updates and to find out more information about our work, history and other information

We work with over 34 Veterinary Practices throughout Tyneside,  Northumberland and County Durham who regularly refer animals into our care.